Technology Editor, Lonic
Mara has covered enterprise software for eleven years and spent two of them embedded with deployment teams shipping agent systems into production support desks.
Search interest is up sharply and vendors have moved fast. Underneath the terminology is a genuinely useful architecture — and a set of failure modes worth understanding first.
A tool built for legitimate multi-account operations sits one step away from fraud infrastructure. A clear-eyed look at the technology and its consequences.
AI agents moved from demo to deployment this year. Here is what actually changed inside companies — and what still breaks.